Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Not unless required by local law. While we work closely with housing programs, participation is up to you based on area regulations. We’re happy to help you understand what applies in your location. -
Are you licensed?
Yes, we are a fully licensed property management company and operate in compliance with all relevant industry laws and standards. -
Can I reach you after hours?
Absolutely. We offer emergency contact support for urgent issues outside normal hours. For general questions, we’re available during business hours and always responsive. -
Can you put the money directly into my account?
Yes. We provide secure direct deposit for all owner disbursements, making rental income delivery smooth and reliable. -
Do I get to see the lease or sign it?
Yes, you’ll have the chance to review the lease before it’s signed. We’ll handle the signing and lease execution on your behalf unless you prefer otherwise. -
Do you sell real estate too?
If you're looking to buy or sell, we’re happy to discuss options. While property management is our core focus, we can connect you with trusted real estate professionals if needed. -
How and when do I get my checks?
Disbursements are processed on a set schedule, typically through direct deposit once rent is collected and expenses are settled. Paper checks are also available upon request. -
How is rent collection handled?
Tenants can pay rent online or through other approved methods. We monitor all payments closely and follow up on any late rent according to lease terms. -
How long of a lease do you sign?
Most leases are 12 months, but we can adjust terms based on your goals and local rental trends. -
How much security deposit do you charge the tenant?
Deposit amounts are set based on fair market practices and legal standards, and may vary depending on rent rate and applicant qualifications. -
How soon can you start managing my property?
We’re ready when you are. Once all agreements are signed and the property is move-in ready, we can begin immediately. -
What type of properties do you manage?
We specialize in managing single-family homes, multi-family residences, and military housing. In addition to property management, we also assist with real estate buying and selling to support your full investment journey. -
What type of reports do I get and how often?
You’ll receive monthly financial statements showing income, expenses, and key updates. Need more detail? Just ask—we’re here to keep you informed. -
Who holds the tenant security deposit?
Security deposits are held in a dedicated account, following all local legal requirements. We manage the process to ensure compliance and transparency.

